Contraception decision support tool
Building a new national digital health tool to help Australians make science-backed and safe contraception decisions.
Client
Industry
Role
Project type
Healthdirect / Dept. of Health
Digital Health, Govt.
End-to-end research and design
UX Lead
Design research
UX/UI Designe
Fed. Government
2026
Deep-dive coming soon
001
Context
Healthdirect Australia, in partnership with the Department of Health, Disability and Ageing, set out to build a single, impartial digital tool to battle growing misinformation, particularly online, and help Australians make science-backed contraception decisions.
002
Context
(Fragmented information landscape)
Australians seeking contraception information navigate a disjointed mix of clinical resources and advocacy sites, none designed to guide a personal decision.
(Growing online misinformation)
Rising mis- and disinformation online, particularly among young people, with no single trusted source to counter it.
(Limited access for at-risk communities)
The tool needed to work for people with very different needs, backgrounds, and health literacy levels, including First Nations, LGBTIQ+ and CALD communities.
003
Opportunity
(Evidence led product design)
Build a research-driven UX strategy from scratch, running multi-audience sessions with consumers, GPs, and peak bodies to ground design in real-world needs.
(Safe, science backed source of truth)
A single, trusted resource designed with input from First Nations, LGBTIQ+ and CALD communities.
004
Outcomes
(Ethnographic engagement at scale)
Research program across consumers, GPs, peak bodies, and culturally diverse communities
(Production ready prototype)
Production-ready interactive prototype incl. full decision-support flow, method content, and comparison feature
005
Deliverables
1 National research design and facilitation
2 Systems mapping
3 Proposed UX architecture
4 POC and production ready prototype
5 Insights playback and comms artefacts
6 Defined content strategy
7 Product and tech collab. + hand-off
Deep dive available.
Project overviews are intended to provide a snapshot of the work. Deep dives covering process, trade-offs and decision-making are available but require a bit more discretion. If you’re interested in seeing more, let’s set up a call and go explore the detail.
HMW work together?
0499 384 622
design@paulhajj.com